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Frequently Asked Questions

What is Online Telemedicine and how does it work?

Online Telemedicine is a free service that helps connects telemedicine doctors with patients looking for healthcare services online. A telemedicine visit is exactly the same as an in-person visit, only the doctor you will be seeing and speaking with is on a screen.

It's easy to get started. Just tell us where you live and what your symptoms are, and we'll connect you with our network of online doctors that are licensed to practice in your state.

Do I have to pay to use Online Telemedicine?

No! Our search platform that allows you to search and contact online doctors is completely free. The only cost to you is the per-session fee charged by the doctors themselves.

What do I need to see a doctor online?

All you need is a stable internet connection and a device (computer, smartphone or tablet).

Is virtual healthcare effective?

Yes! Online doctors are able to treat a variety of conditions, allowing you to save travel time and get fast healthcare advice anytime, anywhere. In fact, the CDC recognizes virtual healthcare as promising public health tool.

What conditions can online doctors treat?

Telemedicine doctors can treat a variety of different conditions including cold & flu, infectious diseases, mental health, UTIs and much more. Click here to search for doctors by their specialty

Do your doctors accept insurance?

In most cases, yes! Many of the doctors in our network accept insurance. You can use the Insurance filter on our search page to find doctors that accept your insurance carrier.

What if I am uninsured?

The Finances tab on each doctors profile specifies the out of pocket cost you can expect to pay if you are out of network. 

Can I see a doctor that speaks my language?

Yes! Use the 'Languages Spoken'  filter on our search results page to find doctors that are fluent in your language.